ETDETA (China) Limited (ET) established in 2005, 5.5 millions of CNY invested by United Reafund (HK) Limited. The company committed itself to provide logistics services of informatization, standardization and in large scale.
The Team of ET
Talents are the most important properties of ET. ET management team ...
James Liu
Director / Chief Supervisor
Phone：0086-20-81305630 0086-13533033443
E-mail：james@etdeta.com
Emma Chen
Bussiness Manager
Phone：0086-20-81305630 0086-13570923952
E-mail：emma@etdeta.com
Ella Zhang
Bussiness Manager
Phone：0086-20-81305630 0086-13570576950
E-mail：ella@etdeta.com
Paul Auyeung
Customer Care
Phone：0086-20-81305630 0086-13928811990
E-mail：paul@etdeta.com
Head Office – Guang Zhou
Bill Wong
Director
Phone：0086-20-81305630 0086-13808811081
E-mail：bill@etdeta.com
Add：Suite 806,Guangzhou Ocean Plaza,#20 Huacheng Avenue,Tianhe District,Guangzhou,China
Branch Office - Shang Hai
Sissi Yue
Customer Service Manager
Phone：0086-21-35316712
E-mail：sissiyue@etdeta.com
Add：Room 13A08, Green International Plaza,No.275-8, East Guoding Road,Yangpu District, Shanghai, China.
Our excellent professional sales team would do marketing to our partners’ potential clients (factories, exporters) in China.
We can share with partners the profit 50/50 after the marketing success.
1. Authorized by a partner, we visit the potential clients in China in name of the partner’s agent.
2. Granted by the partner, we visit the potential clients in name of ET.
Phases of development
1st Phase: Phone calls – to verify the information of the client and their logistic requirement.
2nd Phase: Phone calls to introduce logistics services fit the client and try to make an appointment to meet.
3rd Phase: Pay visit to the client to get more on spot information.
We would provide a ［Client Marking Record］ to partners in each phase and discuss for further plans.
Inspection at works
Payment Agency
Express
Warehousing
Marketing of Potential Clients
Trucking
Inspection at works
LTL
Payment Agency
E***货
日***线
ET19***9 -
Archived
FCL
T/T 8 Days
ORG 09/11
Zhongshan, Guangdong, China
DES 09/18
OSAKA, JAPAN
Cargo
RECHARGEABLE HANDHELD TORCH
WITH SPARE PARTS
HS CODE:851310 1x20'GP
Client
N***O
ET20***4 -
Complete
FCL
T/T 32 Days
ORG 01/25
NINGBO, CHINA
DES 02/25
BALTIMORE,MD, UNITED STATES
Cargo
AIR PURIFIER HS CODE:8421399090（提单不显示）
BLOWER HS CODE:8414599099(提单不显示)
DUCT HS CODE:8414909090(提单不显示)
FILTER HS CODE:8421999090(提单不显示)
SHIPMENT ID:FBA15J0DT26G
REF NO.:774C3L4X
THIS SHIPMENT CONTAINS NO SOLID
WOODEN PACKING MATERIALS
1x40'HQ
Client
宁***邦
ET20***2 -
Complete
FCL
T/T 23 Days
ORG 03/06
HAIPHONG, VIETNAM
DES 03/28
LONG BEACH,CA, UNITED STATES
Cargo
CARCASS COMPONENTS FOR KITCHEN CABINET
HS CODE:940340（not show on the BOL)
THIS SHIPMENT CONTAINS NO SOLID
WOODEN PACKING MATERIALS 1x40'HQ
Client
G***E
E***货
日***线
ET20***5 -
Complete
LCL
T/T 5 Days
ORG 03/01
SHENZHEN(MAWAN), CHINA
DES 03/05
KOBE, JAPAN
Cargo
POWER GENERATOR
51CTNS=2PLTS
HS CODE:850440 691.23KGS/3.88CBM
Client
A***o
Booking
E***货
日***线
ET20***7 -
Complete
FCL
T/T 5 Days
ORG 02/29
SHEKOU, CHINA
DES 03/04
NAGOYA, JAPAN
Cargo
PLASTIC PARTS
HS CODE：392690 1x20'GP
Client
K***O
E***货
日***线
ET20***0 -
Start
FCL
T/T 7 Days
ORG 03/07
SHEKOU, CHINA
DES ETA 03/13
HAKATA, JAPAN
Cargo
PE BAG
COMB&BRUSH
SHOWER CAP
SHOE MITT
SEWING KIT
BALL PEN
NYLON BAG
SHOE POLISHER 1x20'GP,1x40'HQ
ETDETA (China) Limited (ET) established in 2005, 5.5 millions of CNY invested by United Reafund (HK) Limited. The company committed itself to provide logistics services of informatization, standardization and in large scale.
The Team of ET
Talents are the most important properties of ET. ET management team consists of freight forwarder experts of 20 years’ experience, trade experts with more than 10 years’ experience of manage large foreign trade companies and IT experts with more than 10 years’ experience of developing large data base platforms.
The combination of talents of ocean freight forwarders, foreign trade and IT ensures ET to be a highly informationalized third party logistics company.
The Qualification of ET
First Grade Freight Forwarder enterprise authorized by the Chinese Government
Member of American Chamber of Commerce South China Branch
Member of The National Customs Brokers & Forwarders Association of America(NCBFAA)
The Culture of ET
● Freedom:
ET advocates free and independent enterprise spirits. As proved by facts, only in the market economy environment, can social economy develop to the fullest extent.
● Achievement:
We are self-motivated and inspire others. We do our best to achieve excellence and pursuit the private and corporate goals to make progress of the industry. We see clearly the trend, master the tide, react quickly and lead the industry.
● Partnership:
ET was established on the foundation of partnership of five share holders. The partnership between creators and salespeople, service providers the treasure we are proud of. Our whole-hearted effort is for the long term profit of partners to increase our mutual trust. Anyone who makes efforts to the success of ET would acquire considerable rewards.
● Integrity:
Integrity is the discipline and foundation of the success of ET’s business. ET keeps its words and acts for deadline. So we won respect, confidence and good reputation from the market.
From 1990, the pioneer team of ETDETA served in PENAVICO the earliest and most authoritative Chinese official freight forwarder and the sole agent of the first international container liner in China, providing services of cargo canvassing, booking, customs clearing, trucking, storage, warehousing, distributing, container storage, accounting, B/L releasing, etc. After 20+ years of whole hearted service, we become the most senior experts in international freight forwarding business in China.
Quality Control
In our pre-work training, we require our staffs to remember the service criterion of “Patience, Timely, Flexible, Vigilance, Record”.
● Every order, big or small, must be 100%, recorded, including time, location, status, service providers and feedbacks.
● Plan changes, ahead of time, delay, cancellation, breakdown, should be notified to clients within 30 minutes (shown on line during closing time).
● Payment and collection would be notified to clients within 60 minutes (shown on line during closing time).
● Auto alert of the system would remind operators if the unusual happened to prevent mistakes.
● Documents of orders would 100% uploaded on line for the convenience of view. Important documents would be reminded by phone in 10 minutes.
● Each order is handle at least by 2 team members(one operator and one customer service).
If something unusual happened:
1st step: The operator should contact service supplier to know the truth, express our requirements, and push for the progress within 10 minutes;
2nd step: The client service should intervene in coordination, provide a solution, forecasts the expense and the effect.
3rd step: Evaluate and give marks to the service supplier for the reference of sorting quality service suppliers.
● The system would set standards for operation and time of orders automatically. Operators should follow the guidance of the standards, preventing oblivion.
● ET operators should experience 200 orders practice while their reaction to changes are good in 87% cases before they formally go to work.
● The operation system support distance operation at home. Operators can deal with emergency at any time of the day.
Clients are welcome to monitor our service people against above regulations. ET would fine the employee for one US$ for each violation.
Operation System
After 6 years’ development, with our 20 years practical experience, we are having a historic, prospective ET Standard Freight Service Operation System that is initiative in the industry.
● Free organization of a team --- The team for each order is organized to fit the requirement and characteristics to streamline the human resources.
● Shared platform with suppliers --- Our strong system support suppliers’ operation online, reducing the delay and distortion of traditional communication. The suppliers are supposed to update their progress and data timely.
● Standard operation procedures --- The system would create missions for each order according to preset programs. It will automatically monitor the operation of each mission. It will automatically send notices, remindings and warnings in case there are unusual changes in the missions.
● Well informed --- Clients may check the whole progress of the cargo shipping, view or download all documents and all expanses and accounting status, express their requirements or give their comments on line.
Compensation
ET promises to make compensations if the following happened in China.
● ET operation failure caused late delivery.ET would exempt operation fee of this order and make USD300/Bill compensation.
● ET operation failure caused loss or partial loss of cargo. In practice, accidents occur by 0.01% which is not avoidable. Cargo safety is the most important thing we care. We remind shippers to arrange assurance from time to time. We would positively provide assistance in case shippers need documents or certificates for claims.
If it is not insured, IT would compensate 80% of the ex works value of the lost cargo.
● ET operation failure caused extra expenses,ET would undertake all of them.
Flexible Prices
Operation fee is the main economic source for the existence of ET. With fair play and effect count principles, we offer three levels of prices:
● Less satisfactory: USD30/shipment
● Satisfactory: USD60/ shipment
● Bonus: USD150/ shipment
* (for FCL shipment,above prices will count by each container)
Clients can decide which level price should be paid.
Caring Employees
We knew that employees are the foundation of ET. The health of employees is the health quality of ET. We encourage employees to work @ home and arrange their time freely.
● Working less than 7 hours a day;
● Less than 35 hours a week;
● Less than 240 days a year.
The employees release the pressure of work, and save traffic time when they do exercises or accompany the families instead. We believe pleasant state of mind is the source of high quality services.
Low Carbon Tribe
Our consciousness of low carbon made us the leaders of environmental protection in freight forwarder industry in China. The creative ET IT system and unique bonus mechanism realized the management mode of working @ home.
Thus reduced the pressure of city traffic and reduced carbon release of the exhausted air. Less office space and equipments reduces deforestation.
Global transportation increased carbon. We have a forest planting plan that we would spare one dollar from each bill of operation to donate a sapling to the dry land in Chinese West and would mark the name of our client from whom the one dollar came.
We have different nationalities, but we have only one earth.
We appeal: Protect the earth irrespective nationalities.
Female Interests
Social status of professional women increased remarkably in China. The one-child policy caused many women to return home to look after the only child in the family.
ET’s “Working @ Home” management mode provides working opportunities to educated women at home. We encourage more qualified women to join our big family to enjoy the convenience of babysitting while increase their social activities and realize their self value.
For well educated professional or home women, ET would become the assistance of their better life.
